Eviva Now - Virtual Occupational Medicine
No drive time, no waiting room, no need to leave work (if you don’t want to).
What is Virtual Occupational Medicine?
Dr. Andrew Pastor and Eviva have developed an exciting, new Virtual Occupational Medicine program staffed by Eviva orthopaedic and hand surgeons to address simple orthopaedic and hand work-related injuries by video chat through your smartphone, tablet or computer. Eviva Now is a patient-centered service designed to meet the injured worker's need for a quick convenient resolution to new orthopaedic and hand injuries. We want to bring care to the injured worker and not the other way around. Skip the trip to the office and instead connect with your medical provider from the convenience of home or work. This program is a quick and convenient way to access the medical care you’ve come to trust from Eviva.
Can my doctor open a work injury claim during a Virtual Visit?
Yes. Claims can be easily opened during a virtual visit. The injured worker can open a claim immediately after the injury from the worksite electronically and get your claim number immediately. No longer does the injured worker have to wait days or weeks to schedule for an in-person appointment.
Can my doctor prescribe medication after a Virtual Visit?
Yes. If your provider decides you need a prescription, he or she will send the order electronically to your pharmacy so it’s ready to pick up when you arrive. However, controlled medicines cannot be prescribed electronically.
What conditions can my doctor treat with a Virtual Occupational Medicine visit?
Currently we can safely treat many work injuries with a simple Virtual Occupational Medicine visit. This service is not intended for emergency life threatening injuries or accidents.
What about Follow-up visits?
Many follow visits can also be performed by a virtual visit. The visit can be performed from home, office, or at the work site.
What’s the best way to connect with the Virtual Occupational Medicine?
The most reliable way to connect with the Virtual Occupational Medicine is through the Eviva website link to the ZOOM mobile app.
I’m not very tech-savvy. Is Virtual Occupational Medicine right for me?
Yes! The ZOOM app was designed to be very user-friendly. Simply follow the prompts.
Will insurance cover my Virtual Occupational Medicine visit?
Washington Department of Labor & Industries covers telemed/telehealth work compensations claims.
What if I need to cancel my Virtual Occupational Medicine appointment?
You can cancel your appointment through your My Health Connection account. If you are having difficulty doing this online, call Eviva at 425-778-2220 for assistance.
What if I have a question for my doctor after my Virtual Occupational Medicine visit?
If you have a follow-up question within 5 days of your visit, you have a couple of options. You can re-schedule a visit if it’s a question related to the same condition, or email your provider for follow up.Or, you can call Eviva at 425-778-2220 for assistance
Do I need any special equipment to be seen in the Virtual Occupational Medicine?
You do need a few basics: a computer with a working webcam and microphone, or any smartphone or tablet. You will need a private and quiet space.
How can my doctor treat me without a physical exam?
Your doctor doesn’t need an “in-person” physical exam to safely diagnose and treat many conditions. However, Virtual Occupational Medicine is not for medical emergencies or even complex conditions that require a full or detailed physical examination. Being able to see you by video or review any picture uploads often gives your doctor the information needed to make an accurate medical diagnosis.
Is my medical information secure?
Yes. Your Virtual Occupational Medicine visit is 100% HIPAA compliant, so any personal health information you provide is safe and secure.